Warranty Terms

3 Year Return Repair Replace Warranty

Our standard 3 year warranty. Should a fitting fail during the 3 year warranty period, return to Carbon8Lighting where it will be repaired or replaced, and returned back to you at Carbon8Lighting’s cost.

5 Year Return Repair Replace Warranty

Our standard 5 year warranty. Should a fitting fail during the 5 year warranty period, return to Carbon8Lighting where it will be repaired or replaced, and returned back to you at Carbon8Lightings cost.

5 Year Premier Care Warranty

Carbon8Lightings unique 5 Year Premier Care Warranty offers customers assurance that, once a fitting is purchased and installed, there will be no surprise costs throughout the 5 year warranty. Should a Premium Care product fail at any point during the 5 year warranty, a replacement fitting will be sent to site in advance, and once exchanged, Carbon8Lighting will come and collect the failed fitting. In addition, Carbon8Lighting will provide up to £250+VAT towards the cost of exchange of any failed fitting.